Frimet to Z Auto Center at 18100 Panama City Beach Parkway, Panama City Beach

Contacts

• Phone: +1 850-233-6070
• Address: 18100 Panama City Beach Parkway, Panama City Beach, FL 32413
• Website: frimettoz.com
• Types: Establishment   Car repair  

Reviews of Frimet to Z Auto Center

• 3

  Mandy Holsombake

  Posted at Mar, 26 2019
  I used to go here pretty frequently to get my work done on my car. They were pretty good about keeping me posted on what was going on, but this past time, it was chaos for me. We are a one vehicle family and need our car quickly. I had made an appointment here a week out and when I dropped it off was told we never made it on the books. But I was assured that we would be taken care of anyway. I explained again that I would need to pick up my vehicle by the end of the day regardless if it had gotten done. No problem. I spend the day waiting to hear something from them and nothing. I call three hours until closing told it was not looked at yet but they would diagnose the problem and call me back. I let them know again that this is the only vehicle that my family has and I need it back today. If they can at least diagnose it then I'll come back another day and have the repairs done.I wait until thirty minutes before closing and decide to go back up there. My car still sitting where it was dropped off in the morning. I ask for my keys and was told they didn't know that I needed my car back. I told them when we called to make the appointment we explained this as well as explained it over the phone earlier in the afternoon and even upon drop off. They asked if I had made an appointment and explained that I had last week but it did not make it on the books. So I sat carless for the entire day, took off work for the day to get this done, and they couldn't be bothered to look at it. I gave them 3 stars for the good work that they've done on my car before, but I will not be going back.

Photos of Frimet to Z Auto Center

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